CAPITAL CREDITS
 Like any sound business, your electric cooperative must have money on hand to use as operating capital. Funds collected in excess of actual expenses are accumulated in
the form of Capital Credits. Capital Credits are paid periodically with board approval after review of York Electric Cooperative’s financial status.
Programs and Services
We know that our members want to get the most value for their energy dollar.That’s why we provide programs that help you evaluate and improve the energy efficiency of your home or business.
Call PowerTouch at
1-866-374-1234
if you experience a power outage and have already checked your main breaker, need to make a payment
or check the balance on your account.York Electric’s PowerTouch system gives you, our members, the ability to have 24x7 account access, make payments and report outages all from the comfort of your home using
your telephone.
Important: We MUST have your up-to-date telephone number recorded as your primary contact on your account in order for the system to work effectively! This will enable you to have faster access to your account information and will also help us get your power restored quicker.
Please call if you experience a momentary power inter- ruption even if the power comes back on immediately. If the problem persists, we will have a record of it and it can help us to ultimately find the cause of the problem.
ENERGY AUDITS
To help keep your power costs low,York Electric offers a home energy audit program.At your request, our qualified personnel will visit your home and offer
improvement ideas for energy savings.
Our website, www.yorkelectric.net, features an
interactive energy house that can also help with many cost-saving questions. Go to the website and click on “Save Energy.”
  OPERATION ROUND UP®
 As a member of York Electric Cooperative, you are part of a program that helps raise thousands of dollars each year for worthy community projects right here
in York, Chester, Lancaster and Cherokee counties. That’s right. By rounding up electric bills to the next
highest dollar York Electric Cooperative contributes money to local charities and the charities in turn provide assistance to individuals who are in need. The average member participating in Operation Round Up contributes about 50 cents a month. Members who wish not to participate in the program are asked to contact
the cooperative at 803-684-4248 or opt out online at www.yorkelectric.net.
WHO DISTRIBUTES THE FUNDS?
The program is administered by the York Electric Trust,
an independent board of community leaders, who assesses the needs for granting the Operation Round Up funds. Local non-profit organizations are assisted so they are able to provide food, shelter, clothing, health care, etc. to individuals who are in need. Political issues and campaigns do not receive funds.
Contributions to Operation Round Up are tax deductible. In January and February, your utility bill will have a summary of the contributions you made to Operation Round Up during the previous year.YEC will also use every available means, including South Carolina Living, to keep you informed about how and when funds are distributed.
York Electric Cooperative knows you will enjoy being a part of this worthwhile effort. If you have any questions about Operation Round Up, please contact Member Services at (803) 684-4248
SURGE GUARD PROTECTION
York Electric’s Surge Guard Program adds another layer of protection for today’s sensitive electronic items, in addition to the system currently in place. Please contact our Customer
Service Department to find out how to “guard” computers, appliances, home audio products, etc., from lightning strikes and other unpredictable power surges.